From Minor Malware to Major Meltdown: The Cost of Ignoring Your E-commerce Security

Our client, an online art retailer, faced a difficult choice. Their site was infected with malware. They had two options to deal with the malware problem. They could take their store offline for two days, losing thousands in sales, to carry out manual debugging, or invest in a specialized security scan. The client instead chose the third option, which turned out to be the most costly of all, to do nothing. 

The decision to wait created a ticking time bomb as the malware self-propagated over time, the longer the problem was left the worse it became. What had started as a small breach had, after three months, spawned over one hundred separate infections.  

The primary goal of the malware was online credit card skimming, but the damage extended beyond that. Customers were unable to create new user accounts resulting in abandoned carts and lost sales, and staff were now unable to edit products in their own marketplace. The initial 'do nothing' approach, meant to save money, ended up costing them far more in lost revenue, operational efficiency, and customer trust.

At Magento e-commerce, we provide the tools and expertise to not only fix malware issues but prevent them from happening in the first place. We offer two powerful solutions tailored to your needs: 

• A preventative monthly security scan that detects malware before it can cause damage.

• One-off scans to help identify the causes of existing problems.

This service is powered by Sansec’s eComscan, an industry leader in the detection of e-commerce fraud, whose deep server-side scanning finds hidden threats that other scanners miss. Their library of over 50,000 malware signatures is updated daily while their Global Detection Network monitors over four hundred thousand online stores every day, protecting against the latest attacks and providing early warning of new vulnerabilities. 

Don't allow indecision to lead to business-crippling problems. Contact us today for a free consultation and take the first step toward securing your e-commerce store.